What if my tutor can’t help me with a specific question that I have - can I get a refund? What if I don’t like my tutor (he was rude, unprofessional, etc) - can I get a refund? What would be the refund policy for this? StudySoup Support December 20, 2018 00:27 Follow We will have a dispute process, whether or not a buyer will be refunded will be on a case-by-case basis. Have more questions? Submit a request 0 Comments Article is closed for comments.